Prevent and Solve Common SEO Customer Conflicts - aHrefsThere are many reasons for those conflicts too:
Your clients might feel that you don’t deliver to their expectations... Like in the example above, perhaps they expected to see results sooner. Or they had completely different expectations towards results they are going to get.
Their site might got penalised. Of course they will blame you for that, regardless of the actual reason...
But you could be the one to blame as well:
Perhaps you had a wrong attitude from the start. Maybe they are a small fish client and you don’t think of them as seriously as of your bigger clients. And, it shows.
You may have lost their trust. Perhaps you didn’t admit an obvious mistake or tried to hide something else from them but the truth came out.
Or perhaps you’ve broken some promises. After all, it’s so easy to say yes to those tiny requests clients make during sales meetings and then forget about them.
The problem is, clients rarely forget. And the disappointment from not having this delivered may cause irritation and become a basis for conflicts.
How to Prevent and Solve The Common Customer Conflicts in SEO - Ahrefs Blog